Privacy Policy

This Privacy Policy governs the way Friends of the Children – Coachella Valley collects, uses, and shares information collected from users (“you” or “users”) of our website located at https://friendscoachellavalley.org (our “Website”). By using our Website, you consent to the collection, use, and disclosure of your information as outlined below.

Personal Information You Provide Us

Friends of the Children – Coachella Valley is committed to maintaining the privacy of our Website users and donors and upholds the confidentiality of your personal information. We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly.

Donor Privacy
Friends of the Children – Coachella Valley is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method. When you make a financial or in-kind donation, you provide your name and contact information. Financial donors provide standard payment information including, in many circumstances, credit card data.

We use industry standard safeguards to protect your information. We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security.

Donations made through our third-party website are protected by the latest in SSL encryption. All personal information provided to us is stored in secure databases. Our employees are educated about the importance of safeguarding your information and are subject to a confidentiality agreement that mandates specific measures to protect donor and constituent confidentiality. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or

disclose your information because, despite our efforts, no Internet and/or other electronic transmissions can be completely secure.

We will not sell, share or trade our donors’ personally identifiable information with any other entity. In addition, we will not send mailings to our donors on behalf of other organizations, unless a donor has given us specific permission to do so. Friends of the Children – Coachella Valley has vendors that assist with processing and managing donations and donor data. We give these vendors access to donor data. Our vendors are bound by strict confidentiality rules and are permitted to use donor data only to support Friends of the Children – Coachella Valley operations.

Information That Is Passively or Automatically Collected

When you visit our Website, we may automatically receive and record information from your computer or mobile device. This information allows us to understand how people are navigating and using our Website, and how we can improve your experience based on the information we collect. The types of information we may collect include, by way of example only, your Internet Protocol (IP) address, browser type and language, operating system, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, files you download, pages viewed, the amount of time spent on particular pages, the date and time you used our Website, error logs and other similar information.

Cookie Policy
We may use third-party analytics providers and technologies, such as web server logs and cookies, and tracking pixels, to help us collect the data described above. We use the term “cookie” in the broad sense to include all similar techniques and technologies. A cookie is a small text file that is placed on your computer and device when you visit a website that stores certain information about your website usage. We may use cookies to enhance your experience with our Website. We may also use cookies to

measure aggregate web statistics, such as collecting the number of users to our Website, the number of repeat users and the most popular webpages, and for other purposes. We use information collected through analytics cookies to improve the features of our Website. We do not use cookies to track user activity on an individual basis. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, however, some parts of the Website may not function properly. Cookies will not identify you personally.

Unsubscribing from our e-mail database

You can update your preferences or unsubscribe from our e-mail list by clicking on the links at the bottom of an email you have received.

Correction of your personal information

If your personal information we hold is inaccurate or out of date, please contact us at – info@friendscoachellavalley.org

Contacting us

If you have any questions or concerns about our Privacy Policy, please contact us at – info@friendscoachellavalley.org

SMS Privacy Policy

This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to Friends of the Children – Coachella Valley’s text message marketing program(s) (the “Messaging Service”), which we make available to you through a third-party service provider. By using the Messaging Service, you agree to the terms of this Policy.

Through your use of the Messaging Service, we will receive Personal Information through our third-party service provider. “Personal Information” is information that individually identifies you, such as your mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history, and any information included in those messages.

We may also collect Personal Information about you using cookies or similar technologies.

We use Personal Information to deliver, analyze, maintain and support the Messaging Service. We may also use Personal Information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service. Friends of the Children – Coachella Valley will not rent or sell your Personal Information to other companies or individuals unless we have your consent.

You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.